I took my jeep in a few weeks back as it was just not running right. This is my first time using Bartel's. My experience from online scheduling to the repair was excellent. When I walked in I was greeted with a friendly guy up front that walked me through the process and explained how they do the repairs. I did not even get to work and they called me with what was wrong and what the cost would be, they also recommended a few other items to tune up. I have been driving this car for the past few weeks and this is the best it has ran since I owned this vehicle. These guys know what they are doing and price is reasonable. I will be using these guys again with my other cars.