Bartel's Auto Clinic - Oswego

2015 Wiesbrook Rd, Oswego, IL 60543
Give Us a Call(630) 897-4217

Oswego Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM | Sat: 8:00 AM - 5:00 PM
5

Exceptional service from Bartel’s in Oswego! Chris Maykuth, Austin Mackay and the rest of team were phenomenal! How did I arrive at this very powerful statement? Without giving a play by play, I will try to be brief. After a very heated discussion with Toyota of Naperville regarding very disappointing service (2013 Toyota Corolla) and the unwillingness to fix an issue cause by either Toyota Roadside Assistance or TON, and the unwillingness to really go over and beyond to retain a customer (If you call %50 percent off of services for an issue that no one wants to accept responsibility for and complimentary oil changes). Bartel’s of Oswego’s attention to detail, willingness to help and “HONEST ANSWERS” is what impressed me and restored my faith in honest and fairly pricing Auto Repair Services. Austin, kept me informed about every step without me having to call him. He asked me about the issue without judgment, explored every possible issue, contacted me with full details and resolved the issue in less than a full day and came in substantially lower than TON “Save a Customer” offer. I was truly impressed, very grateful and have already recommended this location to many of my friends. If you want outstanding service, fair prices. This is the place for you. I wish you sold cars. I would be your first customer! THANK YOU Bartel’s Oswego! Keep up the excellent work!

5

Exceptional service from Bartel’s in Oswego! Chris Maykuth, Austin Mackay and the rest of team were phenomenal! How did I arrive at this very powerful statement? Without giving a play by play, I will try to be brief. After a very heated discussion with Toyota of Naperville regarding very disappointing service and the unwillingness to fix an issue cause by either Toyota Roadside Assistance or TON, and the unwillingness to really go over and beyond to retain a customer (If you call %50 percent off of services for an issue that no one wants to accept responsibility for and complimentary oil changes). Bartel’s of Oswego’s attention to detail, willingness to help and “HONEST ANSWERS” is what impressed me and restored my faith in honest and fairly pricing Auto Repair Services. Austin, kept me informed about every step without me having to call him. He asked me about the issue without judgment, explored every possible issue, contacted me with full details and resolved the issue in less than a full day and came in substantially lower than TON “Save a Customer” offer. I was truly impressed, very grateful and have already recommended this location to many of my friends. If you want outstanding service, fair prices. This is the place for you. I wish you sold cars. I would be your first customer! THANK YOU Bartel’s Oswego! Keep up the excellent work!

5

Perfect service! My car broke down in a car wash lane and these guys made a super stressful situation painless. Had my car fixed in a day, showed me pictures of what was wrong and had it ready for me earlier than they said they would! Could not be happier!

5

Joe and his crew went above and beyond the norm to get our repairs finished quickly and professionaly. Great job guys!

5

Always great service.

5

Fast Professional Service. Very upfront, no misdirection that you sometimes expect from an auto shop. Friendly service, good service is provided. Would definitely and gladly do business again

5

Such great personalized service. They took care of my Nissan NV oil change with no problem and had me in and out. Everyone there was so friendly and went above and beyond.

5

Very kind and honest staff! It was nice to have someone actually listen to what I had to say before checking out the issue lol. Thank you!

5

Great customer services. Walked in last minute with a problem and they took care of it in a timely matter and worked over to get it done with no hesitation.

5

Job well done in a timely manner

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