Exceptional service from Bartel’s in Oswego! Chris Maykuth, Austin Mackay and the rest of team were phenomenal! How did I arrive at this very powerful statement? Without giving a play by play, I will try to be brief. After a very heated discussion with Toyota of Naperville regarding very disappointing service and the unwillingness to fix an issue cause by either Toyota Roadside Assistance or TON, and the unwillingness to really go over and beyond to retain a customer (If you call %50 percent off of services for an issue that no one wants to accept responsibility for and complimentary oil changes). Bartel’s of Oswego’s attention to detail, willingness to help and “HONEST ANSWERS” is what impressed me and restored my faith in honest and fairly pricing Auto Repair Services. Austin, kept me informed about every step without me having to call him. He asked me about the issue without judgment, explored every possible issue, contacted me with full details and resolved the issue in less than a full day and came in substantially lower than TON “Save a Customer” offer. I was truly impressed, very grateful and have already recommended this location to many of my friends. If you want outstanding service, fair prices. This is the place for you. I wish you sold cars. I would be your first customer! THANK YOU Bartel’s Oswego! Keep up the excellent work!